CafePilot is a cross-platform (Windows and Linux) client/server application that takes control of time-billing and products/services ordering in your cafe and hands it over to you. CafePilot supports connections over the Internet so you can manage multiple branches of your cafe from a single server as well as allowing customers to roam between branches. CafePilot Service Request Monitor (SRM) allows a Cafe manager to see, in real-time, requests for attention by customers and the status of those requests. An attendant can also monitor the SRM to see what refreshments/products customers are ordering. Best of all, there is no limit to the number of SRMs that can run on your network and SRM licensing is based on the number of products/services being served and not on the number of SRMs running.