Few of the reasons to choose eHelpLine: - To Increase Revenues. - For efficient Staff Management. - For effective Asset Management. - To Improve Customer Service. - To Manage Call Centre efficiently. - To improve business organisation. - Benefits for your Customers: • The eHelpLine offers peace of mind; your customers are always kept informed throughout the duration of the call. • No client software needed. With a web browser, they can log in (at any time) to check the status or update their call. • Automatic screen directing keeps it simple. • Reference numbers are assigned for peace of mind. • If needed, the eHelpLine allows the customer to work directly with their assigned engineer. - Benefits for your Company: • The eHelpLine increases your level of customer support and ultimately your customer satisfaction. • Cost effective! The eHelpLine destroys the competition with its low price! • The eHelpLine pays for itself in no time, because you'll keep your current customers happy, and you'll gain more customers. • Keeps your business well organised. • Allow you to hire remote engineers. No need to be on site. Log in from anywhere in the world. • Saves your time by automating the email progress. No copy and pasting needed. • Reduces unnecessary incoming calls. Inform your customers by e-mail. • Reports show you where your company needs improvement by keeping record every job and its status. • Customer info database keeps track of the details of your customers and business contacts! • No more missed calls slipping through the cracks! • Easy installation. The average install time is only 30 minutes. • The eHelpLine is user-friendly with its simple point and click technique. No expensive training needed for your company. Notes: All eHelpLine packages include: Unlimited users! Unlimited technicians! Unlimited usage. It does not expire, use it as long as you would like.