Our Restaurant Customer Management System (RCMS) includes reservation, table and, customer management with reporting. With RCMS you are able to do such things as: - Track your reservations and attach customers to those reservations. - Assign and reserve tables when a reservation is made. - Determine who your best customers are. - Determine who your “new” customers are. - Determine which existing customers have not been to your restaurant recently. - Look at reservation cancellation rates (or who simply didn’t show up). - Track how many people are in your restaurant at any moment and look for changes over time. - Track the wait times and stay lengths for customers and correlate those to days of the week or times of the day. - In addition, we have just added incoming call logging that provides you the ability to log all incoming phone calls and show you information about the caller before you answer the phone. (Requires the Microsoft .Net Framework 1.1)