Prospect Tracking is a powerful tool used for commercial prospecting, (contact management), and also allows you to follow-up your customers or your prospects. Prospect Tracking puts all the information that you need at the touch of the mouse. You can manage all the general information, the history records of the commercial reports, your correspondence as well as all the pertinent information that you want. Prospect Tracking also allows you to : - Identify each record by the means of endless key words (hierarchy key words), - Obtain and manage the appointments of your sales staff through the agenda that is integrated in the software, - Plan a week or a date to recontact the customer, - Personalise a large number of database fields, so that they correspond to your needs, - Dial your telephone numbers and even allows you to hold your telephonic conversations in "hands free" mode if you possess a voice modem. Prospect Tracking has all the capacities of a powerful database : Search, sort, import, export, statistics function, various types of printing, mailshots, (bulk mail, e-mailing), ... With Prospect Tracking commercial prospecting and teleprospecting becomes active !