Techinline is a next generation service, which makes remote support easier and much more affordable than ever before. It lets you remotely view, diagnose and resolve problems for your customers' problems around the world. Give your technical support team the power to see what's happening on remote customers' desktops and then provide immediate help. Customers can request support directly from your web site, or you can instantly invite a customer already on the phone into a remote support session. Your support sessions will take place with the reliability, security, and availability you expect and deserve. All communications are totally secure and private. The strong 128-bit encryption makes it nearly impossible to break in to session data.