Tracking visitors on a website has become quite easier with eAssistance Pro. It helps operator in monitoring users on a website. Website Chat software support both computer and mobile devices. It allows operator to interact with visitors or customers through online chat console. Live support chat software also support multiple online chat sessions and save conversation messages of website operators and visitors in HTML or Text files at user defined system folder. It allows resizing the operator-to-operator chat console and also displays information about the operator invited for chat session. Live Help Desk software support all CMS and E-commerce applications such as Drupal, Joomla, Big commerce, Sales Force, Zen Cart and many more. It is provided with 256-bit encrypted security layer to ensure complete privacy of the chat details. eAssistance Pro software allows customer to send offline messages when company